FAQs
When i search for 'Best tours from the port of Invergordon, Scotland, UK', in the results i see text such as 'Bus Tours Invergordon' and 'Invergordon Coach and Bus Tours', do those results refer to 'Invergordon Bus Tours' ?
No, they do not. Those results mostly refer to a younger competitor.
Are the tours that are for sale here the ones that are offered by the cruise line?
No. The tours offered for sale here are only offered for sale from Invergordon Bus Tours, who are independent of the cruise line and the port.
Does any other company offer exactly the same deal?
No. If you want to go on any of the tours offered for sale by this tour operator, you must reserve through this website only.
How do I check the itinerary of a tour on a particular date before deciding whether or not to process a reservation?
Do i get a refund if the port visit is cancelled?
Yes. You will get a full refund, less any administrative charge that may be incurred by Invergordon Bus Tours.
Where do we meet our tour?
The main cruise berth in the port of Invergordon is in the Invergordon Service Base, adjacent to the West Harbour.
Please follow the instructions below to locate our meeting point trailer counter that’s branded in Invergordon Bus Tours signage…
Please disembark from your ship not less than 25 minutes before your scheduled tour start time. This will be on your reservation documentation.
Walk to your right from the ship’s gangway, continue along the quayside and around the West Harbour, where you will see the small boats berthed, until you reach the security post by the pedestrian exit/entry point from/to the Invergordon Service Base. Once through security, look to your right, and walk up to our counter.
Walking time from the quayside to our counter is 5 – 8 minutes.
We will welcome you at our counter, issue you with tickets on branded lanyards that must be worn, to be returned later as you board your tour coach for the final time before returning to Invergordon on completion of your tour. We will also issue you with tour itineraries and maps, and introduce you to your tour guide.
We will assemble the whole tour group adjacent to our counter, before your tour guide leads you all to your waiting tour coach.
Please note that seats on our coaches are not allocated, therefore are available on a ‘first come, first served’ basis. Although our tour crews will always do their best to ensure that couples and groups can sit together, this is not always possible as the coach seats are taken. The seats that you take on first boarding the coach will be your seats for the duration of your tour.
Please also note that no food or drink may be consumed on any of our tour vehicles, except for plain water, and that no WCs will be available for public use on any of those vehicles. Our drivers and guides will always be pleased to advise guests about WC and refreshment facilities at stops on their tour.
Always check that your time pieces are set for UK time on entering UK waters from overseas.
Who must use the free shuttle bus service?
All cruise guests who are joining independent tours at the port of Invergordon must use the shuttle bus service to reach their tour representatives. ONLY the tour operators that are providing the tours reserved directly through the cruise lines are permitted to load and unload their tour buses/coaches on the quayside by the cruise berth.
If we prefer to hold off reserving any bus/coach tours until we arrive in the ports of call on our cruise, will you have seats to offer us on any of your tours when we arrive in Invergordon?
Although we advise early online reservation to avoid disappointment, we do sometimes have some empty seats available on the morning of arrival. The best advice is to visit our counter at the West Harbour, the first stop on the shuttle bus, EARLY.
Does any other independent bus/coach tour operator offer tour seats at Invergordon on the day of arrival?
No, all others seen at the West Harbour independent tour operator meeting point are meeting their reserved guests only.
On arrival in the port we notice in your online reservation/booking system that there are seats available on your tours of the day. Should we take our time over breakfast, and come to your counter at our leisure?
No. When you arrive at our counter there may already be lots of folks standing in line to pay for seats. Once again it’s come and see us EARLY to avoid disappointment. When the last seat is taken, we won’t be adding more seats on the day.
Who qualifies for the child seat price?
A youngster not older than 12 years old. ID may be requested prior to boarding a tour vehicle.
What is the status of a baby or toddler on a tour?
Infants up to 4 years old go free on all our tours, with the exceptions of on Tour 2) Taste of the North, and on our 7 seater MPV(van) tours, which are for adults only.
Should we worry that the tour might be delayed returning to the port causing us to miss our ship's departure time?
No. There is no need to worry about this as all our tours are timed to arrive back at the port approximately 75 – 90 minutes prior to departure time.
If one in our group uses a disability wheel chair, will he/she be able to join one of the tours?
Yes. So long as they do not require to remain in the chair and can manage minimal aided walking and a few stair steps.
Should i wish, whilst in port, to buy a fine bottle of Scotch Whisky, or other spirit, will I be permitted to bring it on board the cruise ship?
Yes you may do so, but you will not be permitted to consume it on board.
Are there any shops in Invergordon that sell cards and pictures of places that we may visit during our day in the area?
Yes, you may visit Invergordon Gallery located at 106A High Street, Invergordon, IV18 0DR www.invergordongallery.com.